Guest Portal Registration

Terms and Conditions

The website https://guest.treetophospital.com is provided to you by Tree Top Hospital or its subsidiaries and/or affiliates ("Tree Top Hospital"). To assist you in using our Tree Top Hospital Guest Portal, and to ensure a clear understanding of the relationship arising from your use of our Site and the services we offer through our Site, we have created these Terms and Conditions of Use (the "Terms") which govern your use of our Site. Our Terms apply to individuals who create an account to use our Site ("Site Users").

Tree Top Hospital may revise and update these Terms at any time. Your continued usage of the Site will mean you accept those changes. The terms "you" and "your" refer to any Site User. The terms "we," "our," "us," and the "Company" refer to Tree Top Hospital.

PLEASE READ THIS DOCUMENT CAREFULLY BEFORE YOU CREATE AN ACCOUNT TO USE THE SITE. BY CREATING AN ACCOUNT TO USE THE SITE, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS SET FORTH BELOW. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS, PLEASE DO NOT CREATE AN ACCOUNT.

1. YOUR AGREEMENT

These Terms and the Privacy Policy on the Tree Top Hospital home page govern your use of the Tree Top Hospital Guest Portal. Please read these Terms and the Privacy Policy on the Tree Top Hospital home page carefully; they impose legal obligations on you and on Tree Top Hospital, and establish our legal relationship. By creating an account to use the Company's services, you are acknowledging that you have read and understood these Terms and the home page Privacy Policy and agree to be legally bound by them.

2. GRANT OF RIGHTS

a. The Information and content of this Site, such as text, copy, graphics, images and other information, is protected by copyright. Any use of the Information and the Content (defined in Section 5 below) not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws. All rights not expressly granted herein are reserved to Tree Top Hospital and its licensors.

b. Tree Top Hospital authorizes you to view, save, print or download a reasonable number of copies of the material on this Site solely for your personal, noncommercial use if you include the following copyright notice: "Copyright (c) 2018, Tree Top Hospital. All rights reserved" and other copyright and proprietary rights notices that are contained in the Content.

c. If you violate any of these Terms, your permission to use the Information and the Content on this Site immediately terminates and you must immediately destroy any copies you have made of any portion of the Content.

3. TREE TOP HOSPITAL OWNERSHIP; RESERVATION OF RIGHTS

All information, software, artwork, text, video, audio, pictures, logos, and other content on the Tree Top Hospital Guest Portal or embodied in our online services, including all associated intellectual property rights, are the proprietary property of Tree Top Hospital and its licensors, and are protected by copyright and other intellectual property laws. Tree Top Hospital retains all rights with respect to the Tree Top Hospital Guest Portal except those expressly granted to you in Section 2 above.

4. MEDICAL ADVICE DISCLAIMER

TREE TOP HOSPITAL GUEST PORTAL DOES NOT PROVIDE MEDICAL TREATMENT, MEDICAL CARE OR MEDICAL ADVICE THROUGH THIS SITE. NO SERVICE OBTAINED BY USING THIS SITE IS MEANT TO TAKE THE PLACE OF YOUR PHYSICIAN OR HEALTH CARE PROVIDER.

THE GUEST PORTAL IS NOT MEANT FOR URGENT CARE REQUESTS OR EMERGENCIES. USE OF THE PORTAL IS FOR NON-URGENT AND ROUTINE COMMUNICATIONS AND REQUESTS ONLY. IN CASE OF EMERGENCY, CALL 1610 OR GO TO THE NEAREST EMERGENCY ROOM.

5. ELECTRONIC MEDICAL RECORD ACCESS

Tree Top Hospital is only providing access to part of your electronic medical record through this Site, which is the content that you upload, under your user account. Note that all records are classified and it is only for your use only. We would not be uploading any of our guest medical records to the website.

By printing, downloading, or saving to a file which the user has uploaded, a copy of your partial electronic medical record from this Site, you understand and agree that you are responsible for all further actions or omissions related to the security and privacy of that information.

6. LIABILITY

The use of this Site and the Content is at your own risk. Your limitations of liability and indemnification responsibilities are further described in our Privacy Policy found on our homepage.

7. CODE OF CONDUCT

As a condition to your use of the Tree Top Hospital Guest Portal, you agree to follow our Code of Conduct, set out below.

Under this Code of Conduct, you will not:

a. Use the Tree Top Hospital Guest Portal in a manner that could disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site.

b. Seek to obtain access to any materials or information through "hacking" or through other means we have not intentionally made available to you through the Tree Top Hospital Guest Portal.

c. Submit material that is intentionally false, defamatory, unlawfully threatening, or unlawfully harassing.

d. Transmit materials through the Site that you know or should know contain viruses, Trojan horses, worms, time bombs, cancel bots, or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept, or expropriate any system, data, or personal information.

e. Accounts can be created on behalf of other users. However, please ensure that the correct registration details of Guest who will be receiving medical care is used during Sign-Up. We will be unable to process any appointments created with incorrect registration information.

8. REVOCATION OR SUSPENSION OF USE PRIVILEGES

We reserve the right at any time to terminate or suspend your access to some or all of our Tree Top Hospital Guest Portal if you engage in activities that we conclude, in our discretion, breach our Code of Conduct.

9. YOUR COMMUNICATIONS WITH TREE TOP HOSPITAL GUEST PORTAL

a. You agree that you will not send or transmit an email through our Tree Top Hospital Guest Portal to Guest Portal that contains any communication or content that infringes or violates any rights of any party. If you communicate any business information, idea, concept or invention Tree Top Hospital through our Guest Portal by email, or if you post content to our Guest Portal, by electronic mail or otherwise, we will treat the content as non-confidential and nonproprietary to you.

b. If you make any communication to a public area on the Patient Portal or if you submit any business information, idea, concept or invention by email, you automatically grant—or warrant that the owner of such content or intellectual property has expressly granted Tree Top Hospital a royalty-free, perpetual, irrevocable, world-wide nonexclusive license to use, reproduce, create derivative works from, modify, publish, edit, translate, distribute, perform, and display the communication or content in any media or medium, or any form, format, or forum now known or hereafter developed. Tree Top Hospital may sublicense its rights through multiple tiers of sublicenses. Without limiting the foregoing, you also authorize us to use, distribute, modify, and copy the content, without compensation to you and for so long as we deem warranted (collectively, "Use Rights"). Moreover, in posting this content to our Your Account, you warrant that you have sufficient authority and right to possess the information, and provide these Use Rights.

c. This Section 9(a) and (b) does not apply to personally identifiable information you submit to create an account to use this Site, nor does it apply to your protected health information, which is governed by our Notice of Patient Privacy Practices that is incorporated in our Privacy Policy.

10. Payment Policy

The Currency used by Tree Top Hospital is Maldivian Rufiyaa (MVR), and can be paid online. We do not store any of your card details, and when you click pay, the website will redirect the user to the payment gateway of the respected payment method. The payment for the appointment should be made immediately prior to confirmation.

  • Refund And Cancellation Policy

In case any excess payment made on http://guest.treetophospital.com against the Services provided by Tree Top Hospital will only be accepted on the demand of the applicant in manual way through Account Payee Cheque. No amount will be refunded by way of online transaction. The refund process will be initiated once after confirmation that services has not been provided to the applicant. Refund claim receive from the applicant will processed after approval from the competent authority.

No interest on excess payment will be applicable to the applicant. No refund policy for the Registration Fee. Additional, no refundable in separate test items of a Health Care Packages. Transactional charge might be deducted from the Refund Amount.

For the cancellation process of an appointment, we will notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within amount of days.

For any dispute related to any transaction, please contact us our Guest Services Department via telephone: +9603351610 or email [email protected] within 3 Days from Transaction Date.

11. GENERAL

a. The following sections or provisions survive the expiration or termination of this Agreement for any reason whatsoever:

Sections 3, 4, 6, 9, 11 and 12.

b. Tree Top Hospital Guest Portal may assign its rights and obligations pursuant to these Terms without prior notice to or consent from you. You, however, may not assign your membership to this subscription service, nor may you assign your rights or obligations pursuant to the terms and conditions of this agreement.

c. The headings in these Terms are for convenience and reference only. The headings contained in these Terms are for convenience and reference only, and shall not limit or otherwise affect in any way the meaning or interpretation of these terms and conditions.

d. You expressly agree that exclusive jurisdiction for any dispute with Tree Top Hospital Guest Portal, or in any way relating to your use of this Site, resides in the courts of the Republic of Maldives and you further agree and expressly consent to the exercise of personal jurisdiction in the courts of the Republic of Maldives in connection with any such dispute including any claim involving Tree Top Hospital or its affiliates, subsidiaries, employees, contractors, officers, directors, telecommunication providers, and content providers. These Terms are governed by the internal substantive laws of the Republic of Maldives, without respect to its conflict of laws principles. If any provision of these Terms is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect. No waiver of any of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition.

e. If we modify these Terms, any such modifications will take effect proactively, upon your subsequent access to our Tree Top Hospital Guest Portal. Please feel free to print out a copy of these Terms for your records.

12. PRIVACY/YOUR RESPONSIBILITY TO PROTECT YOUR INFORMATION, PASSWORDS AND ANY COMMUNICATIONS WITH TREE TOP HOSPITAL GUEST PORTAL

You agree to take all reasonable steps to ensure that no unauthorized person shall have access to your passwords or accounts. It is your sole responsibility to

(1) control the dissemination and use of activation codes and passwords;

(2) authorize, monitor, and control access to and use of your account and password; and

(3) promptly inform Tree Top Hospital of any need to deactivate a password. Tree Top Hospital cannot and does not assume any responsibility or liability for any information you submit, or your or third parties' use or misuse of information transmitted or received using this Site’s tools and services.

13. COMPLETE AGREEMENT

Except as expressly provided in a particular "legal notice" on this Site, the general Privacy Policy found on the Tree Top Hospital home page, these Terms, and any completed forms constitute the entire agreement between you and Tree Top Hospital with respect to the use of this Site, and its Content.

By continuing, you agree to our Terms and Conditions and Privacy Policy.
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