By using the Services, you consent to the collection and use by us and our agents of your Personal Information as described in this Policy.
“Account” means the account used by Users to sign into and use the Guest Portal.
“Identifying Information” means personally identifiable information that identifies an individual or for which it is reasonably foreseeable in the circumstances that it could be utilized, either alone or with other information, to identify an individual. This includes information such as your name, address, e-mail address and date of birth.
“Non-Personal Information” is information of an anonymous nature, such as an Internet Protocol Address (IP Address), the domain used to access the site, and the type and version of browser or operating system being used. Aggregate information, such as demographic statistics of our users (e.g. average age or geographical allocation of our users), number of visitors, what pages users access or visit, average time spent on the Site, and information volunteered by the user, such as survey information, is also considered Non-Personal Information.
“Guest(s)” means those guests and clients of the Tree Top Hospital who are initially registered with Tree Top Hospital to access the Guest Portal.
“Personal Health Information” means identifying information about an individual, if the information (a) relates to the physical or mental health of the individual, including information that consists of the health history of the individual’s family, (b) relates to the provision of health care services to the individual, including the identification of a person as a provider of healthcare to the individual, (c) relates to payments or eligibility for health care, or eligibility for coverage for health care, in respect of the individual, or (d) is the individual’s health number.
“Personal Information” in the context of this Policy, means both Identifying Information and Personal Health Information.
Collection of Personal Information
Registration. Guest Portal collects and stores Personal Information to provide Users with services within the Guest Portal. By consenting to this Policy, Tree Top Hospital Guest Portal will collect and retain Patients’ Personal Information as provided, allowing for direct and convenient access to the Guest Portals Guest Information.
Personal Information is also collected to initiate Users’ account setup and validation. This allows expedition of Users’ enrolment and access to the Guest Portal, and includes without limitation the User’s name, e-mail address, and, in the case of a Guest, their Personal Registration Number (PRN).
Use of Personal Information
We do not now (and do not intend to) sell or otherwise market Personal Information to third parties. We limit the collection, use, retention and disclosure of Personal Information to that which is reasonably necessary for the purposes outlined below. By using the Services, you consent to our collection from, verification with and communication to the Tree Top Hospital for the purposes set out in this Policy, by Tree Top Hospital and any corporation, company or other entity effectively controlling or controlled by Tree Top Hospital or associated with others under common control or ownership, and includes, but is not limited to subsidiaries (the “Affiliates”). Personal Information will not be used without your consent for any purpose other than those mentioned in this Policy.
All Personal Information collected from a Guest can be accessed through the Guest Portal, unless specifically excluded in this Policy.
Online Appointment Booking
Guests can book and manage appointments online with Tree Top Hospital. The Portal displays a record of Guests' scheduled appointments, including the name of the Practitioner, scheduled date and time, and address of the appointment. This record will be displayed only until the expiry of the date of the appointment, and is visible only to the Guest and Tree Top Hospital Staff. The appointments made from the portal should not be changed/modified once payment has been made. To book a follow-up appointment, please refrain from using the portal and call Tree Top Hospital. If the user holds insurance by Allied Insurance or other 3rd Party Payers, please refrain from using this portal (due to variance in coverage amounts which cannot be catered for in this portal) to make appointments and please call Tree Top Hospital (3351610).
Law and Compliance
Tree Top Hospital may hire other companies to provide services on its behalf (the “Agent”). Tree Top Hospital gives Agents only the Personal Information they need to deliver the service. Tree Top Hospital requires Agents to maintain the confidentiality of the Personal Information and prohibits them from using such information for any other purpose.
Guest Portal and Agents may use your Personal Information for the following purposes:
- to pay for the appointment
We use encryption technology such as TLS/SSL during transmission and hashes the storage of Personal Information. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
Tree Top Hospital will keep your Personal Information for as long as necessary in connection with the purposes identified in this Policy or as required by law, which may extend beyond the termination of Tree Top Hospital’s relationship with the User. You must notify Tree Top Hospital at [email protected] if you no longer want your information to be retained by Tree Top Hospital. If you request to close your Account, Tree Top Hospital will delete your Record within ninety (90) days of your Account being closed.
You acknowledge and agree that if you request that your Personal Information be removed from our databases, it may not be possible to completely delete all Personal Information due to technological and legal constraints
Third Party Websites
Changes to This Policy
Tree Top Hospital may amend and update this Policy at any time, which will be reflected by the “last modified” date below. It is highly recommended that you read over this Policy occasionally to keep informed of our commitment to the protection of your private information and any changes to this Policy. By continuing to use the Guest Portal, you agree to this Policy and any changes thereto.
Should you have any questions or concerns about this Policy, please send your correspondence to:
Tree Top Hospital.
Lot 10608, Dhumburi Magu,
Hulhumale, Republic of Maldives